XJTLU MAM

Having a problem?

If you run into errors, playback issues, permission problems, or have a question or complaint about shared content on the MAM Media Library, please email us at the address below and we will follow up as soon as possible.

Please include in your email

• A description of the issue and when it happened;
• The page URL or asset/share link involved;
• Screenshots or a screen recording, if available;
• Your name and student/staff ID so we can locate your account.

The more detail you provide, the faster we can help. Thank you for your feedback!